Answers to all questions about EXPLORADO

We remain convinced of the EXPLORADOM philosophy. Unfortunately, however, we cannot implement the EXPLORADOM in its originally planned form in the building at Mercedes-Allee 1.

Naturally, all those who had already purchased gift vouchers for a visit to EXPLORADOM were fully refunded.

We remain convinced of the vision behind EXPLORADOM and will explore alternative implementation options. We will gladly inform you as soon as we have concrete information.

You can find the EXPLORADOM in the former Mercedes-Benz Center in Cologne-Ehrenfeld, at Mercedes Allee 1. The location is central, has excellent transport links and offers impressive architecture that we are transforming into a place of the future.

EXPLORADOM combines learning, adventure, work and family life under one roof – as a cross-generational, sustainable model that, from the outset, aims to build on the best of many years of Odysseum and EXPLORADO in new ways and to continuously develop further.

We don't want to give too much away, but you can look forward to three floors packed with adventure. It's all about experiencing, marveling, and discovering. Younger visitors will be especially delighted: the popular mouse is back again! The interactive areas include hands-on zones for exploring and building, imaginative play worlds, and knowledge stations that show how a city works – from industry and energy to transportation. In later development phases, these themes will be further expanded and brought to life on a larger scale.

The opening is planned for spring 2026. Advance sales for vouchers without a specific date are expected to start on December 18, 2025 – perfect for giving yourself or your loved ones a special Christmas gift.

There's so much to see and do at EXPLORADOM that you could easily spend as much time there as you like. It's worth taking your time to enjoy the day and explore all the areas at your own pace. Furthermore, the visit shouldn't be a one-time experience, but rather an ongoing adventure, offering new impressions for children and families even on their second and third visits.

The EXPLORADOM is for everyone – children, teenagers, and adults. Some areas are particularly exciting for children from around three years old, but older visitors will also find plenty of inspiration and experiences.

Yes. The EXPLORADOM is designed to be fully accessible, with level access and elevators. We want all visitors to enjoy their experience. Please note: Some exhibits rely on unique visual and auditory experiences. Therefore, the experience may be limited for people with visual or hearing impairments. However, we are making every effort to provide these visual and audio-based experiences in alternative ways for those with disabilities.

Yes, you can look forward to a family restaurant with healthy, high-quality cuisine. The offerings are complemented by a café with regional partners and snacks for all ages.

Tickets are available online at www.explorado.de and from Ticketmaster. Advance sales begin on December 18, 2025. Initially, undated gift tickets will be offered.

A ticket office may be open if capacity allows; waiting times may occur. Online booking is the fastest and safest option, especially on weekends and holidays.

Initially, undated vouchers will be offered, providing maximum flexibility before the doors open in spring 2026. Prices are €26 on weekdays and €29 on weekends, during school holidays, and on public holidays. Children under 3 years old have free admission (ticket required). Those who purchase a voucher secure priority access and can be among the first visitors after the EXPLORADOM opens.

Standard tickets are generally not tied to a specific person and can be passed on within the family/group – provided the date and time remain unchanged.

Yes, we want the EXPLORADOM to be accessible to as many visitors as possible – therefore we will offer the following discounts:

Groups and school classes of 15 or more benefit from special rates for large groups. Groups of 25 or more – such as school classes that need to arrive earlier (from 9:00 am) or groups wishing to visit on Mondays or Tuesdays – are asked to contact us in advance at gruppen@ticketmaster.de to arrange special access outside of regular opening hours.

People with disabilities (with a disability rating of 50 or higher) receive discounted admission.
People accompanying severely disabled persons whose ID card shows the code H or B receive free access – provided they have a valid ticket.

Seniors (aged 60 and over) receive discounted admission.

Please bring the relevant identification or certificates with you to the entrance. This will ensure that everyone can start their adventure quickly and without any problems.

Our vouchers are flexible and always valid for a full day at EXPLORADOM. You don't need to exchange them for date-specific tickets once they become available – the voucher remains valid and offers you maximum freedom in choosing your date. Should you later decide to shorten your visit and, for example, only stay for half a day, that's entirely up to you.

No voucher is required for children under 3 years old or accompanying adults. As soon as regular day tickets are available, you can book free tickets (€0) for these individuals. They will always be admitted to the building during their accompanying adult's entry time slot.

Discounts apply as usual for people with disabilities and groups – details can be found in the corresponding FAQ entry „Will there be discounts?“.

Yes, we are planning special programs for birthday parties. You will find details soon on our website.

Yes, we develop educational materials and group formats that combine interactive learning with fun. More information will follow at www.explorado.de.

Absolutely – your EXPLORADOM moments are part of it. Photos for private use are allowed, but only with standard equipment. Professional photo or video equipment is not permitted.

Yes, strollers and buggies are allowed. There is plenty of space for you and your equipment in the EXPLORADOM.

Common payment methods are available online, including credit card, PayPal, and other options. Please note: The EXPLORADOM building itself is designed to be completely cashless.

EXPLORADOM relies on energy-efficient building technology, the reuse of existing structures, and a mobility concept for environmentally friendly travel. We also prioritize regional products and sustainable supply chains in our catering services.

The EXPLORADOM is centrally located in Cologne-Ehrenfeld and is easily accessible by public transport. Limited parking is available, but further parking options can be found nearby. Bicycle parking is also available.

Yes. Digital tickets are welcome – simply show the QR code at the entrance.

If you have any questions, you can reach us by email at info@explorado.de or via our social media channels. You can always find the latest information at explorado.de.

The DinoXperience awaits you at Rheinallee 8, 53639 Königswinter. Located directly on the Rhine, below the Siebengebirge and Drachenfels mountains – a perfect place for a family outing and a day full of adventure.

The DinoXperience is first and foremost an adventure for the whole family. To avoid spoiling the story, we don't want to reveal too much just yet. An immersive world awaits you, taking you back 67 million years to the age of dinosaurs. The DinoXperience combines interactive exploration, captivating storytelling, and sound science into a modern edutainment adventure. As a special delegation, you'll wander through staged research areas, encounter digital prehistoric creatures, and immerse yourselves in scenes that guarantee goosebumps. One thing is certain: Königswinter isn't the location for a dinosaur adventure world by chance, as you'll soon discover. That's why the DinoXperience and Königswinter are a perfect match. You'll have to experience everything else for yourselves!

The experience center opens on March 28, 2026. Our opening hours are designed to allow you to plan your visit flexibly:

• We are available for you from 10:00 to 18:00 on Wednesdays, Thursdays and Sundays.
• On Fridays, Saturdays, public holidays, bridge days and during the holidays in North Rhine-Westphalia and Rhineland-Palatinate, we welcome you until 8:00 pm.
• The DinoXperience remains closed on Mondays and Tuesdays so that we can offer you the best possible experience on the other days.
• Last entry is 90 minutes before closing, so you have enough time for your expedition.
• Groups of 25 people or more – such as school classes who need to arrive earlier (from 9:00 am) or groups who wish to visit on Mondays or Tuesdays – are asked to contact us in advance at gruppen@ticketmaster.de to arrange special access outside of regular opening hours.

Current changes and special opening hours for special events can be found at any time on explorerado.de/dinoxperience.

The content of the DinoXperience is available in German and English – ideal for international guests and school groups.

The DinoXperience is family-friendly and aimed at children and teenagers of all ages. Some scenes may be exciting for very young children – this is precisely what makes the expedition so engaging. For more sensitive guests, we provide information on-site about effects such as light, sound, and fog. Children under 12 years of age may only visit the DinoXperience when accompanied by a responsible adult.

You should allow approximately 60-75 minutes for your visit. It will be a tour that guides you through various stations in both the present and prehistoric times.

If you are running late, we will try to get you into the DinoXperience as soon as possible, subject to availability. Please note that there may be waiting times and late entry cannot be guaranteed.

The experience is wheelchair accessible and equipped with elevators. We want all guests to be able to enjoy the DinoXperience. Please note: The experience is based on unique visual and auditory impressions. Therefore, the DinoXperience may be less accessible for people with visual or hearing impairments. However, we are making every effort to convey these visual and audio-based impressions to those with disabilities in the best possible way.

Absolutely – your dinosaur moments are welcome. Photos for private use are permitted, but only with "normal" equipment. Elaborate, professional equipment is unfortunately not allowed.

Unfortunately, pets are not allowed in the building. Assistance dogs are welcome after prior registration and identification.

There will be a limited number of lockers for jackets, bags and valuables.

Yes – strollers and buggies are allowed. Some passages can get narrow during peak times; our team will be happy to assist you on site.

The DinoXperience is an immersive experience: soundscapes, changing lights, projection and fog effects, as well as occasional movement. Strobe lights are also used within the experience. Guests with sensory sensitivities or epilepsy should inquire in advance.

Not yet – we develop educational materials and group formats for school classes, clubs, and family groups. Our focus is on interactive learning content that combines curiosity, creativity, and knowledge transfer. We publish details on our website.

Tickets are available online at explorerado.de/dinoxperience and via Ticketmaster. We recommend booking online in advance to secure your preferred date.

A ticket office may be open if capacity allows; waiting times may occur. Online payment is the fastest and safest option, especially on weekends and holidays. Only cashless payments are accepted on site.

Admission starts at €16.50. Prices vary depending on the day of your visit. Children under 5 years old are admitted free of charge (but still require a ticket).

Yes. Digital tickets are welcome – simply show the QR code at the entrance.

Bookings are date/time specific. Day tickets are also available, which are date-specific only. Rebookings and cancellations are subject to the terms and conditions of the respective ticket provider. Please check the conditions at checkout and in your order confirmations. In the event of cancellation or postponement of the event, travel or accommodation costs, as well as other expenses, cannot be refunded. We appreciate your understanding.

Standard tickets are generally not tied to a specific person and can be passed on within the family/group – provided the date and time remain unchanged.

Yes, we want DinoXperience to be accessible to as many visitors as possible – therefore we offer the following discounts:

Groups and school classes of 15 or more benefit from special rates for large groups. Groups of 25 or more – such as school classes that need to arrive earlier (from 9:00 am) or groups wishing to visit on Mondays or Tuesdays – are asked to contact us in advance at gruppen@ticketmaster.de to arrange special access outside of regular opening hours.

People with disabilities (with a disability rating of 50 or higher) receive discounted admission.
People accompanying severely disabled persons whose ID card shows the code H or B receive free access – provided they have a valid ticket.

Seniors (aged 60 and over) receive discounted admission.

Please bring the relevant identification or certificates with you to the entrance. This will ensure that everyone can start their prehistoric adventure quickly and without any problems.

Children under 5 years of age receive free admission (a ticket is still required).

Online, common payment methods are available, including credit card, PayPal, and other options. In-store payment is exclusively cashless.

Yes – you'll find exclusive products from the EXPLORADO universe on site. And of course, dinosaur items are also part of the product range.

There are no food or drink options available for purchase within our experience. However, you'll find several restaurants and cafes nearby offering snacks, drinks, and light meals. The location on the Rhine promenade also makes it easy to enjoy a culinary break in the Old Town.

We currently do not offer any birthday programs. However, you are of course very welcome to spend your birthday at DinoXperience.

Getting there is easy and well connected:

• Train: RB27 and RE8 to Königswinter station; from there a few minutes' walk to Rheinallee 8.
• Light rail: Line 66 to the "Königswinter Fähre" stop.
• Bus: Lines 541, 521, 561 stop nearby.
• Ferry: Königswinter is connected to Bonn-Bad Godesberg and Mehlem via Rhine ferries – convenient for visitors from the left bank of the Rhine.
• Extra tip: Combine your visit with a walk along the Rhine or a ride on the Drachenfels Railway – a classic in the immediate vicinity.

Due to construction work in the town of Königswinter, parking spaces directly on site are currently limited. Please allow sufficient time for finding a parking space, especially on weekends and during holiday periods.

We recommend the public parking options in the old town of Königswinter:

- The paid parking lot at the Remise, Rheinallee 6. From there it is only a few minutes' walk to the entrance of the DinoXperience.

- The paid parking garage of the Maritim Hotel, Hauptstraße 470. From here it is also only a few minutes' walk to the entrance of the DinoXperience.

- The paid parking lot P3 is located under the "Dragon Bridge" at the valley station of the Drachenfels Railway. From here it is about a 15-minute walk to the entrance of the DinoXperience.

Our team is happy to help. The best way to contact us is through our social media channels. We also share current updates and news on Instagram and Facebook.

In our shop you can buy chilled drinks or coffee. We don't offer food. However, you'll find several restaurants and cafes nearby offering snacks and light meals. Our location on the Rhine promenade also makes it easy to enjoy a culinary break in the old town.